Terms & Conditions

By accessing or using HAFLAH ("the Service"), operated by Sykari LLC ("Sykari", "we", "us", or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you may not use the Service. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

We may update these Terms from time to time. The current version is always available on this page, with its effective date shown above. By continuing to access or use the Service after we post an update, you agree to be bound by the then-current Terms — even if you registered for the Service under an earlier version. If you do not agree to the updated Terms, you must stop using the Service.

HAFLAH is an event platform. Hosts use it to create events, send invitations, collect replies, manage guest lists, sell tickets and time slots, work with vendors and sponsors, and check guests in at the door with QR codes. Guests use it to open invitations, reply and take part in events.

Invitations and designs. Hosts can pick one of HAFLAH's invitation designs, customize it in the HAFLAH studio (its words, colors, pictures and layout) or design a card of their own there. Hosts can also upload their own card art and their own music or other audio for an invitation. Uploads are covered by Section 22.

Photos. Hosts can turn on Photos, where guests add photos from the event for the host to see, keep and share.

Custom links. Each event can have its own link name, such as name.myhaflah.com, under the rules in Section 21.

Web and apps. The Service is available on the web and in the HAFLAH apps for iOS and Android. Section 23 adds terms that apply to the apps from the Apple App Store and Google Play.

To use certain features of the Service, you must create an account by providing a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity, with or without notice.

The Service supports one unified event model — hosts don't pick a fixed "type" at creation. An event can use any combination of features (a guest list, a dish board, ticket sales, RSVPs, and more), and the same guest-capacity pricing applies regardless of which features are in use: every event is free for up to 25 guests, and a one-time purchase raises that cap for that event. No event is exempt from this cap, and no combination of features changes how it's priced — see the Pricing section for the current tiers.

The core service — RSVPs, a dish board, and the guest-capacity free tier described above — is provided at no charge today. We may introduce optional paid add-ons in the future, but we will not retroactively start charging for features you're already using on an event you've created. If we ever discontinue a feature that's currently free, we'll give reasonable notice and offer an export of your data.

Hosts may rename or remove guest-submitted entries (members, dish names, RSVPs) on their own events. We log these moderation actions to the host's history view. Hosts are responsible for the appropriateness of guest-submitted content under Section 6 (Acceptable Use).

Hosts are responsible for the accuracy of event information, guest lists, and ticket allocations they create. Hosts acknowledge that they have the authority to manage the events they create and to invite or contact the people they list.

Guests agree to provide accurate registration information and to use their assigned QR codes only for their intended purpose.

Co-hosts agree to use the access a host gives them (for example, door scanning, approvals, guest lists and messages) responsibly and only for events they are authorized to manage.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Share, duplicate, resell, or forge QR codes
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the Service or its infrastructure
• Use automated tools to scrape, crawl, or extract data from the Service
• Impersonate another person or entity
• Upload or transmit content that is unlawful, harassing, defamatory, or infringes any third-party rights
• Use raffles to run a lottery, sell entries, or require a purchase, payment or donation to enter

What hosts may put on an invitation is set out in our Content policy.

Some parts of the Service require payment. Ticket sales for paid events are charged in the currency configured by the event host for that event (US Dollars, Canadian Dollars, Australian Dollars, or UAE Dirhams). Guest-limit upgrades, the one thing hosts buy from HAFLAH, are charged in U.S. Dollars (USD) regardless of your country. Prices shown at checkout do not include any applicable taxes (sales tax, GST, HST, VAT, or equivalents), which are the responsibility of the merchant of record (the event host for ticket sales; Sykari LLC for guest-limit upgrades and platform fees) and may be added at checkout where required by law.

If you are a host selling tickets, vendor space, or sponsorships through HAFLAH, you are the merchant of record for those sales and are responsible for collecting, reporting, and remitting any applicable sales tax, goods and services tax (GST), harmonized sales tax (HST), value-added tax (VAT), or equivalent in your country, state, or province. HAFLAH does not automatically calculate, collect, or remit tax on your behalf. You agree to comply with all tax-registration and filing requirements that apply to your sales.

HAFLAH uses a per-event pricing model. Every feature and every invitation design, including the studio and your own cards, is included at no cost; what hosts buy is guest capacity. The core service is free for up to 25 guests, and an optional one-time purchase raises an event's guest limit for that event only; it is not a recurring subscription. Sales through the Service to guests, vendors and sponsors carry the platform fees described below.

HAFLAH charges a platform fee of 3% plus 0.50 USD on every payment: on each paid ticket or seat if you sell tickets or paid timeslot seats, and on each vendor or sponsor payment. Card processing costs apply in addition. Free and complimentary tickets and seats carry no platform fee. The minimum price for a paid ticket or seat is 5 USD. For events priced in another currency, these amounts are replaced by the fixed local amounts listed on our pricing page. For each ticket type, timeslot, vendor table and sponsor tier, the host chooses whether the buyer or the host pays these fees. Selling tickets, paid timeslots, vendor space and sponsorships is currently available to hosts in the United States, Canada, Australia and the United Arab Emirates.

Payments are processed by Stripe, Inc. By making a purchase you also agree to Stripe's terms (https://stripe.com/legal). We do not store your full card number or CVC; Stripe handles those directly.

Paid features activate as soon as your payment is confirmed. Because event upgrades are digital goods that deliver immediately, you acknowledge that supply of the features begins on purchase and, where applicable, you waive any statutory right of withdrawal that would otherwise apply to digital content delivered without a physical medium.

Refunds. All sales become final once the event date has passed. We do not refund event upgrades after the event has occurred.

Within 24 hours of purchase, before the event date, and provided you have not made material use of your purchase (for example: bulk-imported guests or sent broadcast announcements), you may request a refund by emailing legal@myhaflah.com. We review such requests in good faith but grant them at our sole discretion. Where you are entitled to a statutory cooling-off period under your country's consumer-protection laws (for example, the UK's 14-day right of withdrawal for digital content, or Australia's Australian Consumer Law guarantees), those rights apply notwithstanding the policy above and to the extent they cannot be waived.

Duplicate charges caused by technical error will always be refunded once verified.

Refunds, when granted, are issued to the original payment method. Processing time is set by your card issuer, typically 5–10 business days.

If you believe a charge is incorrect, please contact us at legal@myhaflah.com before initiating a chargeback or payment dispute. Most issues can be resolved directly and faster than through your card issuer.

Filing a chargeback for a charge you authorized and consumed (for example, a capacity upgrade you used for your event) is a breach of these Terms. We reserve the right to suspend or terminate accounts that file fraudulent chargebacks, withhold further service, and recover any associated fees.

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any loss, missed event, or inconvenience caused by downtime, service changes, or third-party provider failures.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your information. By using the Service you agree to that policy.

The Service, including its design, code, features, and branding, is owned by Sykari LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works of any part of the Service without our written permission.

Content you create or upload through the Service (for example, event details, guest lists, invitation text, card art, audio and photos) remains yours. By submitting content you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt (for example, resize, crop or convert files), display, play and transmit that content, and to have our service providers process it (including screening uploads automatically), solely as necessary to operate and provide the Service: showing it to you, to your co-hosts and guests, and to the other people you authorize or share it with. We will not use your content in HAFLAH's marketing or advertising without your permission.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, timely, error-free, or secure, or that any defects will be corrected. You use the Service at your own risk.

We are not responsible for outcomes arising from event management decisions made by hosts or co-hosts — including guest disputes, denied entries, mistaken table assignments, ticket allocation errors, or third-party service failures (including those of Stripe, our email provider, or our hosting provider).

We are not responsible for raffle prizes, their value or their delivery, which are the host's.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SYKARI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS — ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability arising out of or relating to these Terms or the Service, regardless of the form of action, will not exceed the greater of (a) the total amount you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). If the law of your country of residence requires a higher minimum cap or prohibits this limitation altogether (for example, certain consumer-protection statutes in Canada, the United Kingdom, Australia, or the United Arab Emirates), the cap above applies only to the maximum extent permitted by such law.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the limitations above apply to the fullest extent permitted by law.

You agree to defend, indemnify, and hold harmless Sykari LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) content or data you submit; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party.

This includes any raffle you run, its prizes and its compliance with local law.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if we believe you have violated these Terms, posed a risk to other users or to us, or filed a fraudulent chargeback.

Sections that by their nature should survive termination — including Payments, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Miscellaneous — survive termination of these Terms.

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved through good-faith negotiation will be resolved exclusively in the state or federal courts located in Michigan, and you and Sykari LLC each consent to the personal jurisdiction of those courts.

TO THE EXTENT PERMITTED BY LAW, YOU AND SYKARI LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING. ANY CLAIM MUST BE BROUGHT INDIVIDUALLY.

For users resident in Canada, the United Kingdom, Australia, or the United Arab Emirates: nothing in these Terms (including this Section 16) limits or excludes consumer rights granted by the mandatory laws of your country of residence that cannot be lawfully waived. Where local consumer-protection law conflicts with these Terms, the local law prevails to the extent of the conflict, and you may also be entitled to bring claims in the courts of your country of residence in addition to the courts of Michigan.

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or hosting provider failures, cyberattacks, or pandemic-related disruptions.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Sykari LLC regarding the Service and supersede any prior agreements.

No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

No Agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Sykari LLC.

Hosts can turn on song requests, which let attending guests suggest songs by title and artist and upvote each other's suggestions. HAFLAH does not connect to any music service and does not provide, host or stream music; what happens with the requests is up to the host.

Song titles and artist names are submitted by guests. Sykari LLC claims no ownership of any music named in a request, and song requests are guest-submitted content subject to Section 6 (Acceptable Use).

Hosts can add a raffle to an event that has no paid tickets and no paid time slots. HAFLAH draws winners by computer, at random, from the guests the host's settings include, and shows the draw to guests live.

Entering a raffle on HAFLAH is always free. Hosts may not sell raffle entries, charge for a chance to win, require a purchase, payment or donation to enter, or run a raffle on an event that sells tickets or paid time slots. HAFLAH blocks raffles on paid events, and an event with a raffle cannot start charging.

Each raffle is run by its host, not by Sykari LLC. The host is responsible for the prizes, for giving them to winners, for any taxes on them, and for following the laws where the event takes place, including any permit, registration, prize-value or age rules. Sykari provides the drawing tool only. It does not award, hold, deliver or guarantee any prize, and is not responsible for disputes about prizes.

Prizes may not be cash, money transfers or anything unlawful to give where the event takes place. Hosts must describe prizes accurately. Gift cards and items are allowed.

Entrants are the guests the host's settings include (for example, everyone coming or everyone checked in). Each person has one entry per draw. Whether past winners can win again is the host's setting, off by default. Any guest can leave a raffle at any time. A prize won by a minor is given to their parent or to the person who replied for their party.

Each winner is drawn at random by HAFLAH's servers from the entries at the moment of the draw. The host cannot choose a winner. A host can stop a draw during its countdown, or draw again if a winner is not present; the earlier result stays on the event's record. If a technical error affects a draw, HAFLAH may cancel it and the host may draw again.

Raffles are not sponsored, endorsed or run by Apple Inc. or Google LLC, and they are not involved in any way.

Raffles are void where the law does not allow them. Hosts may not use the feature where it is unlawful.

Each event can have its own link name, used in an address such as name.myhaflah.com. Anyone who has or guesses an event's link name can open that event's invitation, so a host should keep that in mind when deciding what to put on it.

Link names belong to HAFLAH. A host does not own a link name or gain any trademark or other right in it by using it; the host may use it while their event is on HAFLAH. A name that has never been used may return to the pool of available names if its event is deleted, ends or is never finished.

Until a link is first used, the host can change its name as often as they like. A link is first used when its invitation is sent or opened. After that, the host can change the name one more time, and then the name is locked. Old names keep redirecting to the event.

We may refuse or reserve any name. We may also take back a name, including one already in use, if we receive a trademark or impersonation claim about it, if it is used for abuse, or if we decide it is confusing or harmful. Where possible, we will tell the host before we do and offer a replacement name. When we take a name back, it and its old addresses may stop working for the event.

Hosts can upload their own card art, pictures, music and other audio for their invitations, and guests can upload photos to an event's Photos. You may upload only content that you own or that you have all the rights and permissions needed to use on HAFLAH, including any permission the law requires from people who appear in it. You are responsible for what you upload.

Uploads may be screened automatically and may be reviewed by people on HAFLAH's team, to check them against these Terms and our Content policy. Some uploads go live right away and are reviewed afterwards; others wait for review before guests see them.

We may remove, hide or refuse any upload if we believe it breaks these Terms or our Content policy, infringes someone else's rights, or could harm HAFLAH, our users or others. Uploading content you don't have the rights to can lead to its removal and to the suspension or termination of your account (see also Section 15).

What hosts may put on an invitation is set out in our Content policy.

This section applies if you download a HAFLAH app from the Apple App Store or Google Play. These Terms are between you and Sykari LLC only, not Apple Inc. ("Apple") or Google LLC ("Google"). Sykari LLC, not Apple or Google, is solely responsible for the app and its content.

Your right to use an app downloaded from the Apple App Store is a non-transferable right to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may also be used by other accounts associated with you through Family Sharing or volume purchasing.

Apple has no obligation to provide any maintenance or support services for the app. Questions, complaints or claims about the app should be sent to us using the contact details in Section 25.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any, to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are the responsibility of Sykari LLC, to the extent they are not disclaimed in these Terms.

Sykari LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including (a) product liability claims; (b) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy or similar legislation. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, Sykari LLC, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.

You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

When using the app you must comply with the App Store's terms and with any applicable third-party terms (for example, your mobile data agreement). Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

If you download the app from Google Play, you must also comply with the Google Play Terms of Service and Google Play's policies, which apply to your use of Google Play. Google is not a party to these Terms and is not responsible for the app.

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms on this page with a new "Last updated" date and, where appropriate, by email or in-app notice. Continued use of the Service after changes constitutes acceptance of the revised Terms.

These Terms may be offered in several languages. If a translation conflicts with the English version, the English version controls.

Questions about these Terms or refund requests can be sent to:

Sykari LLC
Email: legal@myhaflah.com